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Order Processing Time
- All orders are processed within [1-3 business days]. Orders placed on weekends or holidays will be processed on the next business day.
- During high-demand periods (e.g., holidays or sales events), processing times may be extended. Please allow additional days for processing.
Shipping Rates and Delivery Times
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Domestic Shipping:
- Standard Shipping: [Estimated delivery time: 3-7 business days] - [$X flat rate or free for orders over $Y].
- Expedited Shipping: [Estimated delivery time: 1-3 business days] - [$X flat rate].
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International Shipping:
- Standard International: [Estimated delivery time: 7-21 business days] - [$X flat rate].
- Customs and duties may apply and are the responsibility of the recipient.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number and instructions on how to track your package.
Shipping Restrictions
- We currently ship to [list of countries or regions].
- Due to regulatory restrictions, we are unable to ship certain products to specific countries.
- If your location is not listed, please contact our customer service team for assistance.
Lost or Delayed Shipments
- If your shipment is delayed or appears lost, please contact us at [contact email or phone number] with your order number.
- We are not responsible for delays caused by carriers or customs clearance processes.
Damaged or Missing Items
- If your package arrives damaged or with missing items, please email us within [48 hours] of receiving your package. Include photos of the damage and your order details for faster resolution.
Returns and Exchanges
- Please refer to our [Return and Refund Policy] for information on returning items or requesting a replacement.
Contact Us
For any questions or concerns about shipping, feel free to contact our customer support team at:
- Email: glowvibescosmetics@gmail.com
- Phone: +92 321 4874194
- Hours: 24/7
